Objectives and Key Results & JD Cards. Performance Measurement Policy

Brief about this project

This project involved designing a performance management system for a hotel in Saudi Arabia to improve service quality and enhance internal operations. The project included the design of a comprehensive digital system that allows monitoring and analyzing employee performance, identifying areas for improvement, and boosting overall performance. The system also provides comprehensive reports to senior management to help in making strategic decisions to improve operational performance and achieve the hotel’s goals of providing exceptional guest experiences.

Project's Objectives

1. Design the OKR (Objectives and Key Results) cards.
2. Design the job description cards.
3. Design performance measurement policies for both individual and overall performance.
4. Design the training plan.