Brief about this service
Our service assists organizations in developing a Balanced Scorecard to align business activities with strategic objectives, improve internal and external communications, and monitor organizational performance against strategic goals.
Service Details
The Balanced Scorecard (BSC) is a strategic planning and management system that organizations use to:
- Align business activities to the vision and strategy of the organization.
- Improve internal and external communications.
- Monitor organizational performance against strategic goals.
Developed by Robert Kaplan and David Norton in the early 1990s, the BSC provides a framework that not only includes financial measures but also customer, internal business processes, and learning and growth perspectives to give a more 'balanced' view of organizational performance.
What we offer?
- Development of a Balanced Scorecard tailored to your organization's strategic objectives.
- Identification and definition of key performance indicators (KPIs) across four perspectives: Financial, Customer, Internal Processes, and Learning & Growth.
- Assistance in translating strategic objectives into actionable initiatives.
- Support in aligning departmental and individual goals with the organization's strategy.
- Training and workshops to ensure effective implementation and understanding of the Balanced Scorecard.
Our services are designed to help organizations achieve strategic alignment, improve performance, and drive continuous improvement.